Queue Management System

The Queue Management System consists of a statistical dashboard hosted on a web platform and
which allows the visualization of several waiting and attendance statistical indicators

Real time indicatiors

REAL-TIME INDICATORS

Allows direct access to real-time attendance and waiting data so that all activity can be monitored.

Integration

WAY2DS INTEGRATION

Lounge call information display, video / image demo, RSS feed, and other playlists

Clients Segmentation

SEGMENTATION

Identification of the customer with his / her telephone number, bank or other cards to get priority “at your VIP level”.

Statistics and reports

STATISTICS

Complete customizable reporting and monitoring module, extended with scheduled report generation via email.

Backoffice

You can manage your care from anywhere and from any device. This platform adds numerous tools for management and statistical analysis of all the service and services of your business.

Multi-service kiosks

They have a self-service aspect and offer a wide range of services, providing immediate service to customers in all tasks that can be automated.

Frontoffice

Set the resolution, rotation, or a template to create your broadcast

BENEFITS FOR YOUR CUSTOMERS

Intuitive and easy to use app

Communicate more effectively with your customers by enhancing brand awareness, promoting your services, events or products. Know better the behavior of customers.

Interactive kiosks with touch sensitive fabric

Communicate more effectively with your customers by enhancing brand awareness, promoting your services, events or products. Know better the behavior of customers.

SMS password call notifications

Communicate more effectively with your customers by enhancing brand awareness, promoting your services, events or products. Know better the behavior of customers.

BENEFITS FOR YOUR COMPANY

Detailed Customer Information

Communicate more effectively with your customers by enhancing brand awareness, promoting your services, events or products. Know better the behavior of customers.

Constant flow of customer traffic

Communicate more effectively with your customers by enhancing brand awareness, promoting your services, events or products. Know better the behavior of customers.

Business intelligence leads to better service

Communicate more effectively with your customers by enhancing brand awareness, promoting your services, events or products. Know better the behavior of customers.

OUR CUSTOMERS

Leroy Merlin

Bpi Bank

Aki

Praxis

Cetelem

Simas

Santander Bank

Synlab

PSA

GENERAL CONTACTS

LISBON

Edifício CoWork-WorldMetal,
R. Retiro dos Pacatos 50,
Piso -1, Sala 18,
2635-224 Rio de Mouro, Sintra, Portugal
Email: info@w4msolutions.com

FARO

Avenida 5 de Outubro, 82 1ºD,
8000-076 Faro, Portugal
GPS: 37.0179876,-7.9269435,17
Phone: +351 289 817 771
Fax: +351 289 817 772
Email: info@w4msolutions.com

PORTO

Av. Fernão de Magalhães, 1131
4350-169 Porto
Portugal
GPS: 41.159607,-8.5951441
Email:info@w4msolutions.com

BRAZIL

Av. Franz Voegeli, 303
Edificio MYKONOS – 28. Floor
CJ 2801 – CEP 06020 – 190
Vila Yara – Osasco – SP
Email: info@w4msolutions.com

TECHNICAL SUPPORT

Helpdesk (9h to 24h):
707 917 771

Company – General (9h to 18:30h):
+ 351 289 817 771

Technical support (9h to 18:30h):
+351 289 095 818

SOCIAL NETWORKS

LOCATION

Click on the map to zoom!

Click on the map to zoom!

Click on the map to zoom!